We take the security of your financial data very seriously. To ensure the highest level of protection, we have implemented the following security features:
These security measures work together to safeguard your financial data and provide you with peace of mind while using our app.
We prioritize the security and privacy of your personal and financial information. We do not share your personal or financial data with any third parties without your explicit consent. Your information is strictly confidential and is used solely for the purpose of providing you with our services.
However, we may collect and use anonymized data for analytical and improvement purposes. This anonymized data helps us understand user patterns and preferences, allowing us to enhance the overall app experience. Rest assured, this data does not contain any personally identifiable information.
For more detailed information about our data privacy practices, please refer to our Privacy Policy and Terms of Service. These documents outline how we handle and protect your data, as well as your rights and responsibilities as a user of our app.
Yes, in order to use the Kuber app, it is required to make an account by signing up.
Our mission is to make payments as convenient and cost-effective as possible for our users. As part of this commitment, we have made topping up and transferring money from one wallet to another completely free of transaction fees. You can enjoy seamless transactions without any hidden charges.
However, please note that withdrawals from the system into your bank account are subject to an administrative processing fee. This fee is calculated as 1.5% of the withdrawal value or $4, whichever amount is lower. Therefore, the maximum fee you will pay for a withdrawal is $4.
In the event user makes a PAYID transaction a flat service fee of 0.70 shall be levied upon the desired amount
We believe in transparency and providing our users with clear information regarding fees. If you have any further questions or concerns about our fee structure, please feel free to reach out to our customer support team for assistance on our website or write to at support@kuberfinancial.com.au
If you encounter any technical difficulties or errors while using the Kuber app, we provide multiple channels for you to communicate with our customer support team. Here are three ways you can reach out to us:
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